Preview Tour

'Preview Tour' program aspires in preparing the relocating transferee with all the relevant information to make an informed decision about the international assignment in India. It begins in the assignee's home country with meticulous analysis of the requirements prior to travel to the new host country location. Upon arrival into the destination city, our Relocation Support consultant will provide a comprehensive overview of the city, housing, schooling, healthcare, shopping and recreational facilities through face-to-face program delivery.

Every program has a distinctive scope of services which can be customized to the transferees needs, however, a typical program includes:
  • Presentation of the 'Welcome kit' with a detailed map orientation
  • Overview of pre-arrival home country immigration formalities
  • Overview of post arrival host country immigration formalities
  • Overview of housing options
  • Overview of International / Indian Schools
  • Overview of healthcare options
  • Overview of recreational options
  • General outline of the cost of living in the destination city, with an emphasis on :
    • Appliance Stores
    • Furniture Stores
    • Grocery Stores

Orientation Program:

This is a tailor-made orientation program to assist the relocating assignee and family to have a greater understanding of their new work and social domains.

Orientation program scope of service encapsulates:
  • General introduction to all aspects of living in the host city
  • Presentation of 'Welcome Kit' with a detailed map orientation
  • Area familiarization
  • Historical Landmarks, Arterial Roads and key locations
  • Preferred Housing Neighbourhoods
  • Preferred Schooling options
  • Introduction to Grocery stores
  • Transportation options
  • Shopping options
  • Emergency Services

Temporary Accommodation:

For the extended Business Traveller or relocating transferee in the host location, finding an ideal, high quality, comfortable, affordable temporary accommodation is critical. We will leverage our long association with leading Global and Indian Corporate Serviced Apartments which provide a comfortable stay matching the budgets and requirements.

Scope of service encapsulates:
  • Understanding transferee needs and customized Temporary Accommodation options
  • Provide information on Temporary Accommodation which is 'Pet' friendly when necessary.
  • Negotiation of rentals
  • Assistance with Lease formalities, Check-in and Settling-in
  • Area Orientation

Long Term Housing Support Services

During an assignment the transferee spends a large amount of time finding an ideal home in the host city location. We bring in a strong focus to provide the assignee an ideal home in the shortest time possible. Our experience and understanding of the local market norms, housing options, strong ties with realtor network etc., helps in bringing together the ideal housing solution for the transferee. The Long-Term Rental program is customized in keeping with the transferee's housing budget and requirements, such as:

  • Short commute to the office location
  • Easy access to arterial roads
  • Easy access to schools, hospitals, grocery stores etc.,
  • Security, Power back-up and maintenance services on call
  • Preferred Gated Communities and Condominiums

The Property market in India is highly unregulated with landlords listing a property with multiple realtors. With our access to an expansive realtor network, we help transferees make a choice from high quality housing options. We will pre-screen properties based on transferee specifications and housing budgets as provided by the Corporate HR. The program includes understanding transferee's requirement of an ideal home, pre-departure call based on the ‘Need Assessment Questionnaire’, Pre-screening of properties, Accompanied Home Search, lease negotiations, lease registration and assistance with move-in/settling-in formalities.

Educational Support Services:

One of the key areas of focus for a transferee moving into India is finding the right School for their children. We understand the value of quality education which needs to be relevant to the children's previous curriculum at the Home Country and how the transition related to education is managed during their move into India. It is not just enough to provide schooling options in the host city location but provide detailed inputs related to the 'right' fit which transferees as 'parents' would like to provide their children.

Scope of service encapsulates:
  • Understanding the curriculum from which the child is transitioning from the Home country
  • Provide in-depth information about the International school options in the Host city location to make an informed decision
  • Arrange for accompanied School tours when appropriate
  • Update Client HR about the School fees and deposits
  • Discuss concerns if any, with regard to 'Special Education Needs' (S.E.N)
  • Coordination with the school authorities on the transferee's behalf to complete the admission process

Settling –in Support Services:

Settling-in is among the crucial 'must-do' in the transferee's early transitory life in the host city location. To make 'Settling-in' a seamless experience, conscientious planning should be followed by apt execution plan to make the 'house' into a comfortable 'home'. Our Relocation Support consultant will ensure an accompanied dedicated settling in support is provided to the transferee in order to ensure a smooth transition from the temporary accommodation to the new home. The Relocation Support consultant will ensure the list of services mentioned below is covered, for the transferee to experience a smooth transition into the 'new' life with/without family.

Our settling-in services cover -
  • Installation of utility services such as:
    • Power connection
    • Cooking Gas connection
    • Telephone connection
    • Satellite TV connection
    • Internet connection
  • Assistance with the opening of Bank accounts
  • Driver's License / Automobile Registration (in case of new vehicle being purchased)
  • Furniture Rental/Purchase
  • Car rental/Purchase
  • Language School/Tutor referral
  • Recreation/Leisure options
  • Spouse Support

Departure Services:

When the transferee completes the assignment in India, management of the 'Departure' services always helps them to move away from India with a 'smile' and 'satisfaction' that they have completed the 'amazing' Indian 'Work-Life' experience. Equipped with a team of competent consultants, we will efficiently manage the retrieval of the security deposits and administer the policies related to property damages as prescribed by the Client HR, prior to handover of the property.

Our Departure program cover -
  • Initiation of lease termination procedures.
  • Monitor refund of Security Deposit from the landlord.
  • Transfer or disconnection of utilities, return on deposit of utilities.
  • Initiate support with Moving Services back to the home country or to the new host location.
  • Set up a “walk through” through process with the transferee initially and subsequently with the landlord and the transferee to efficiently manage the damage claims if any.

Immigration Services:

We provide an extensive range of immigration services to assist transferees with the visa application processes from their Home Country location. Our consultant prepares the transferees to help them get through the 'maze' of tedious paperwork and at times confusing immigration processes to ensure the desired visa is procured in a timely manner, in accordance with Indian immigration laws and regulations. Our services conform to the immigration requirements of expatriates who intend to move to India as well as Indians relocating overseas on an assignment. This includes the complete array of pre-arrival, post-arrival immigration services for an expatriate and outbound immigration support for resident Indians such as:

Inbound Services:

  • Employment Visa, Business Visa application in the Home Country
  • FRRO/FRO Registration Formalities-Employment Visa, Intern Visa, Project Visa, Self Employed etc.,
  • Residential Permit Formalities - Change of address, Return permit, Exit Permit, New Passport endorsement formalities
  • Visa Extension formalities at Metros, Tier 1, Tier 2 & Tier 3 cities
  • Visa application for a new born baby in India
  • OCI Card Application
  • Police Verification / Clearance formalities
  • Procedural counselling on the change of business/legal entity while the transferee is in India
  • Translation, Legalization and apostille
  • Business Visa Registration formalities
  • Counselling related to dependent/family member visa processing, ability to work and student visa

Tenancy Management Services:

This program is designed to give the transferee and their family a ‘Ready-to-Support’, highly efficient and professionally managed Tenancy Management services. It contributes to improving work performance, efficiency and general health and welfare of the transferee and their family. We will provide a single point of accountability for the transferee through our experience and professional expertise in managing facilities.

Our services include:

Maintenance
  • Electrical maintenance and regular audit
  • Plumbing, civil & carpentry maintenance
Soft Services
  • Furniture and upholstery cleaning & upkeep o Indoor plant maintenance
  • Pest control
  • Utility Bill Payment Management – Electricity, Internet, Telephone/Mobile, Satellite TV, Handyman services

Furniture Rental:

Furniture and appliance rental is relatively a new concept in India and presently it is not a service easily available in all cities. We understand this need of the transferee and shall endeavour in offering this service to them in India. From traditional to contemporary, you will find unlimited possibilities and flexible lease terms to match the furniture rental needs.

Some of our customized solutions include:
  • Home, business and office furniture rentals
  • Option of Short Term and Long-Term furniture rentals
  • Collection and delivery – prompt delivery on receiving order and collection when you no longer need the furniture
  • High quality residential and commercial furnishings
  • Assistance with Interior design for their homes or offices

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